Shipping
Canada and the United States
We work hard to process and ship your order as quickly and carefully as possible. Typically we will be able to ship your order within 48 hours of processing, Monday through Friday. Delivery times range from 3-11 business days. If we are experiencing higher than normal volume we will be sure to let you know.
Pre-orders
All pre-order ship dates are estimates. Although we try to be as accurate as possible, please understand that delays may occur. If you've placed a pre-order and we become aware of any delays from the original estimated ship date, we will be sure to let you know.
Payment for pre-orders are due at the time of placing the order.
Canada Orders
- Free shipping on orders over $200
- For orders under $200, shipping will be calculated at checkout
US Orders
- Free shipping on orders over $200
- For orders under $200, shipping will be calculated at checkout
- Tax & Duty Free
Once your order has shipped, you will received a shipping confirmation with your tracking number.
International Orders
If you are ordering outside of North America, please email us at customercare@populusproject.com with the items you would like to purchase for a custom shipping quote. Delivery times range from 5-14 business days depending on customs and destination country.
Note that any duties, taxes, or brokerage fees incurred from shipping are the responsibility of the customer. Keep in mind the size and weight of the product you are ordering, and that resulting shipping charges may be very high.
